What to Expect at Your First OCHC Appointment…

Thank you for choosing Open Cities for your medical needs. Since 1967, OCHC has been a trusted provider of comprehensive health and wellness services for residents across the Twin Cities Metro Area. As a Federally Qualified Health Center (FQHC), we are committed to delivering high-quality, affordable healthcare to all individuals, regardless of their financial status, insurance coverage, or background.

At Open Cities, we believe that healthcare is a right, not a privilege. Our deep-rooted connection to our patients and the community drives us to provide accessible, patient-centered care that promotes overall well-being and the best health outcomes.

 

Plan Ahead for Your Visit

Before Your Visit

  • Write down your main health concerns.
  • For your first visit, bring your medical history and surgery dates.
  • Let us know if you need an interpreter.
  • Complete any lab tests or procedures before your appointment.
  • New patients: arrive 30 minutes early.
  • Returning patients: arrive 15 minutes early.

What to Bring

  • All medications, including herbs and vitamins.
  • Your insurance card, photo ID, and copay.
  • Proof of income from the last 30 days if applying for sliding fee discounts.
  • A family member or friend (optional) to help listen or take notes.
  • If you are not the guardian, bring consent for minors or incapacitated adults.

During Your Visit

  • Ask questions.
  • Set a health goal.
  • Be honest about your health.

 

Respectful Conduct Policy

Open Cities Health Center (OCHC) is committed to maintaining a safe and respectful environment for all patients, staff, and visitors. 

Patients are expected to treat staff and others with civility and respect. Rude, abusive, discriminatory, threatening, or disruptive behavior — including threats of violence — will not be tolerated.

OCHC reserves the right to discontinue care if a patient’s behavior compromises the safety or well-being of staff or others.

Thank you for helping us maintain a respectful care environment.

Save time by filling out the patient registration form before your visit.

New Patient Registration Form
Download and print. Scan and email directly to info@opencitieshealth.org or bring to your first visit.

How much will it cost?

Co-payments are due at the time of service. Patients without health care coverage can apply for our sliding fee discount based on income and family size.

Open Cities may be able to identify additional funding support for our patients. Certain programs may help patients meet their financial responsibilities for the health care they receive.

INSURANCE PROGRAMS

SLIDING FEE PROGRAM

 

Request My Records

To request a copy of your health records or to give permission for someone else to receive your records, print and fill out this form. Bring it in to the health center where you received services, and we will take care of your request. There is a cost for copies of health records, depending on number of pages. Return form to your health clinic in person.

Consent Form to Release Health Information

Patient Rights and Responsibilities

Please exercise these rights and responsibilities.

Patients’ Bill of Rights

Patient Privacy Notice

OCHC provides all patients with an opportunity to review a copy of its notice of privacy practices.

Notice of Privacy Practices (English)

TO SCHEDULE AN APPOINTMENT
CALL (651) 290-9200

MAKE AN APPOINTMENT

Concerned about cost? We have a sliding fee, and will find a way to work with you, regardless of your ability to pay. View our uninsured options.
If you need of an interpreter they are available in any language upon request.